Cookie Policy
How The Whisky Index may use cookies, analytics, session tools, conversion tracking, and platform monitoring.
1. What cookies are used for
The Whisky Index may use cookies and similar technologies to operate authentication, maintain sessions, remember preferences, measure site usage, understand conversion journeys, monitor errors, protect the platform, and improve performance.
2. Essential cookies
Some cookies or session mechanisms are necessary for account access, authentication, fraud prevention, security, form protection, and core platform operation. Disabling these may prevent parts of the platform from working correctly.
3. Analytics and conversion tracking
We may use analytics and conversion tracking tools such as Google Analytics, Vercel Analytics, HubSpot, Intercom, or similar services to understand page views, form submissions, lead quality, product usage, technical performance, and marketing attribution. These tools may collect technical information such as browser, device, referral, page interaction, and conversion data.
4. Customer support and CRM tools
Where customer support, chat, or CRM tools are enabled, they may process contact details, enquiry content, page context, and interaction history so that we can respond to requests, qualify buyer or seller interest, and manage follow-up.
5. Managing cookies
You can manage or block cookies through your browser settings. Where a cookie banner or preference centre is provided, you may use it to manage non-essential analytics or marketing cookies.
6. Updates
This policy may be updated as our analytics, marketing, customer support, and platform tools change.